Privacy Policy
1. Who we are
FALCON SOLUTIONS D.O.O.
- Address: Glavani 11, 51221 Kostrena, Croatia
- E-mail: office@falconsolutions.hr
- Phone: +385 99 602 2573
As the data controllers, we determine how your personal data is processed and for what purposes.
2. What data we collect
We may collect and process the following types of personal data:
a. Data you provide to us
When you interact with our website, you may voluntarily provide the following data:
Your name
Email address
Phone number
All information sent via contact forms or other communication channels.
b. Data collected automatically
When you visit our website, we may automatically collect data such as:
Your IP address
Browser type and version
Device type (e.g., desktop computer, mobile device)
Referring page or URL
Visited pages, duration of stay, and usage patterns.
c. Cookies and tracking technologies
We use cookies to improve your experience and analyze website usage. You can adjust or disable cookie settings in your browser settings, but this may limit website functionality.
3. How we use your data
We use your personal data for the following purposes:
To respond to your inquiries or provide requested services
To improve our website and personalize your user experience
To fulfill legal obligations or protect our rights
For internal analytics and reporting.
4. Legal basis for processing
We process your personal data based on the following legal grounds:
Your consent: When you voluntarily provide data via forms or agree to the use of cookies.
Performance of a contract: When processing is necessary to provide a service.
Legitimate interests: For website functionality and improvement.
Compliance with legal obligations: When required by applicable Croatian or EU laws.
5. Sharing your data
We do not sell or rent your personal data. However, we may share your data with:
a. Service providers
Third parties who assist in hosting, analytics, or other services essential for website operation.
b. Authorities
When required by law or to protect our rights.
6. Your rights under the GDPR
As an EU user, you have the following rights regarding your personal data:
Access: Request a copy of your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data (“right to be forgotten”).
Restriction: Restrict the processing of your data.
Data portability: Receive your data in a machine-readable format.
Objection: Object to data processing based on legitimate interests.
Withdrawal of consent: Withdraw consent for data processing at any time.
To exercise your rights, contact us at info@cargotrux.com.
7. Data retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Data security
We apply industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is entirely secure.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing them with any data.
10. Privacy Policy changes
We may update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Updated policies will be posted on this page with the revised effective date.
11. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
- Company name: FALCON SOLUTIONS D.O.O.
- Address: Glavani 11, 51221 Kostrena, Croatia
- E-mail: info@cargotrux.com
- Phone: +385 99 602 2573